Privacy Policy
FlowOps
67 Franklin Roosevelt Avenue, 3011 Limassol, Cyprus
Email: info@domain.com
Last updated: October 5, 2025
Our Data Protection Commitment
FlowOps is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and safeguard your information when you visit our website or use our DevOps engineering services.
We follow the principles of data minimization, purpose limitation, and transparency. Your personal data is handled in accordance with the General Data Protection Regulation (GDPR) and applicable Cyprus data protection laws.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you disagree with any part of this policy, please do not use our website or services.
Information We Collect
Personal Information You Provide
When you contact us or use our services, we may collect the following personal information:
- Full name and contact details
- Email address and phone number
- Company name and job title
- Project requirements and technical specifications
- Communication preferences and feedback
Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP address and geographical location
- Browser type, version, and language settings
- Device information and operating system
- Website usage patterns and page views
- Referral sources and click-through data
Cookies and Tracking Technologies
We use cookies and similar tracking technologies as detailed in our Cookie Policy:
- Essential cookies for website functionality
- Analytics cookies for performance measurement
- Marketing cookies for advertising purposes
- Preference cookies for personalization
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent for marketing communications and optional features
- Contract performance for service delivery
- Legitimate interests for website analytics and improvement
- Legal compliance for regulatory requirements
How We Use Your Information
Service Delivery
- • Respond to inquiries and provide quotes
- • Deliver DevOps engineering services
- • Manage project requirements and specifications
- • Provide technical support and consulting
Communication
- • Send service updates and notifications
- • Share relevant industry insights
- • Provide customer support
- • Process feedback and suggestions
Website Improvement
- • Analyze website performance and usage
- • Optimize user experience and functionality
- • Identify technical issues and improvements
- • Enhance security and prevent fraud
Marketing Activities
- • Send relevant service information (with consent)
- • Personalize content and advertisements
- • Conduct market research and analysis
- • Measure marketing campaign effectiveness
Data Protection and Security
Security Measures
We implement appropriate technical and organizational measures to protect your personal data:
Technical Safeguards
- • SSL/TLS encryption for data transmission
- • Secure server infrastructure and hosting
- • Regular security updates and patches
- • Access controls and authentication systems
Organizational Measures
- • Staff training on data protection
- • Regular security audits and assessments
- • Incident response and breach procedures
- • Data minimization and retention policies
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy:
- Contact form data: 2 years from last contact
- Service delivery data: Duration of project plus 5 years
- Marketing data: Until consent is withdrawn
- Website analytics: 26 months maximum
Data Sharing and Third Parties
We do not sell your personal data to third parties. We may share your information in limited circumstances:
- With trusted service providers who assist in our operations
- When required by law or legal process
- To protect our rights, property, or safety
- In connection with business transfers (with notice)
Your Data Protection Rights
Right to Access
Request copies of your personal data and information about how it's processed.
Right to Rectification
Request correction of inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your personal data under certain circumstances.
Right to Data Portability
Request transfer of your data to another organization in a structured format.
Right to Object
Object to processing of your personal data for direct marketing purposes.
Right to Restrict Processing
Request limitation of processing under certain circumstances.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided on our Contact page. We will respond to your request within 30 days.
You also have the right to lodge a complaint with the Cyprus Data Protection Commissioner if you believe your data protection rights have been violated.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
Note: Some essential cookies and minimal technical data may still be processed to ensure basic website functionality and security, but this processing is limited to what is strictly necessary.